Privacy Policy

PATHWIZZ PTE. LTD.

Last updated: 16.12.2025

PATHWIZZ PTE. LTD. (“Company”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect personal information when you access our website or use our services.

1. Company Information

Company Name: PATHWIZZ PTE. LTD.
Jurisdiction: Singapore
Business Type: Software Development & Technology Consulting
Service Delivery: 100% digital and remote
No Physical Products: We do not sell or ship physical goods

2. Information We Collect

We may collect the following types of information:

a) Personal Information

• Full name

• Email address

• Company name

• Billing address

• Contact details

• Payment-related identifiers (processed by third-party providers)

b) Technical & Usage Data

• IP address

• Browser type and device information

• Website usage data (pages visited, timestamps)

• Log and diagnostic data

c) Project & Communication Data

• Project requirements and specifications

• Communications via email, tickets, or live chat

• Files or documents voluntarily provided by the client

3. How We Use Your Information

We use collected information to:

• Provide and manage our software development and consulting services

• Communicate with clients regarding projects and support

• Process payments and issue invoices

• Improve website functionality and service quality

• Comply with legal and regulatory obligations

• Prevent fraud, abuse, and unauthorized access

4. Legal Basis for Processing

We process personal data based on:

• Contractual necessity (to deliver agreed services)

• Legitimate business interests

• Legal and regulatory compliance

• User consent where required

5. Payments & Third-Party Providers

Payments are processed securely by third-party payment providers such as PayPal, Airwallex, Stripe, or similar services.

We do not store full credit card or banking details on our servers. Payment data is handled directly by the payment providers under their own privacy policies.

6. Data Sharing & Disclosure

We do not sell, rent, or trade personal data.

We may share data only with:

• Payment processors

• Hosting and infrastructure providers

• Communication and support platforms

• Legal or regulatory authorities if required by law

All third parties are required to protect personal data and use it only for authorized purposes.

7. International Data Transfers

As a remote-first company, your data may be processed or stored in jurisdictions outside Singapore.
We take reasonable steps to ensure that such transfers comply with applicable data protection laws and security standards.

8. Data Retention

We retain personal data only for as long as necessary to:

• Fulfill service obligations

• Comply with legal and accounting requirements

• Resolve disputes and enforce agreements

When data is no longer required, it is securely deleted or anonymized.

9. Data Security

We implement appropriate technical and organizational security measures to protect personal data, including:

• Secure access controls

• Encrypted communications

• Limited data access on a need-to-know basis

• Regular security reviews

Despite these measures, no system can guarantee absolute security.

10. Client Responsibilities

Clients are responsible for:

• Ensuring the legality of data they provide

• Having the necessary rights and permissions to share data

• Complying with applicable data protection laws in their jurisdiction

11. Cookies & Tracking

Our website may use cookies or similar technologies to improve user experience and analyze website performance.
You may control or disable cookies through your browser settings.

12. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal data

• Request correction or deletion

• Withdraw consent where applicable

• Request data portability

• Object to certain processing activities

Requests can be submitted via our official contact channels.

13. No Legal or Financial Advice

We provide technical services only.
We do not provide legal, financial, or regulatory advice regarding data protection compliance.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page, and continued use of our services constitutes acceptance of the updated policy.

15. Contact Information

For privacy-related questions or requests, please contact us using the official contact details listed on our website.